Privacy Policy

Effective Date: March 20, 2026

This Privacy Policy describes how SnoFalls Plumbing LLC ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website at https://plumbingkentwa.com ("Site"). We are committed to protecting your privacy and handling your information in accordance with applicable laws, including the laws of the State of Washington and, where applicable, the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we collect include:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you voluntarily provide through contact forms or service requests
• Usage Data:
  • IP address
  • Browser type and version
  • Pages visited on our Site
  • Time and date of your visit
  • Time spent on pages and other diagnostic data
• Cookies and Tracking Technologies:
  • We use cookies and similar tracking technologies to enhance your experience, analyze usage, and for marketing purposes. For more details, see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Site and services
• To respond to your inquiries, requests, or customer service needs
• To process service requests and communicate with you about your account or services
• To improve our Site, services, and customer experience
• To analyze usage and trends to better understand how our Site is used
• To send you marketing and promotional communications, where permitted by law
• To comply with legal obligations and enforce our policies

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our Site, conducting our business, or serving our users, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with third parties when you provide your explicit consent to do so.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.
• Objection and Restriction: You may object to or request restriction of certain processing of your personal information.
• Data Portability: Where applicable, you may request a copy of your personal information in a portable format.
• Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

6. Cookie Policy

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze usage, and for marketing purposes. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Site. By using our Site, you consent to the use of cookies in accordance with this Privacy Policy.

7. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how our Site is used and to improve our services. These third parties may collect information about your use of our Site through cookies and similar technologies. We do not control the privacy practices of these third parties. We encourage you to review their privacy policies for more information.

We do not currently use third-party advertising networks on our Site.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly in compliance with the Children's Online Privacy Protection Act (COPPA).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Site after any modifications constitutes your acknowledgment of the changes and your consent to abide by the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Mailing Address: 3504 C St NE, Auburn, WA 98002, United States

Thank you for trusting SnoFalls Plumbing LLC with your information.